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Shipments and Deliveries - We Ship WORLDWIDE!

WE SHIP WORLDWIDE! 

Ruroc ships from two separate shipping hubs.

All North American (USA, Canada) orders ship direct from our warehouse in Ogden, Utah (from September 1st 2017).  

All European, Asian, African and Southern Hemisphere (Australia, New Zealand & South America) orders are shipped direct from our UK warehouse in Gloucester, United Kingdom.

Delivery Times are based on standard working days - Monday to Friday, no Saturday deliveries, excluding public holidays.

North American orders made on Friday after 12pm Utah local time will be posted on the next working day (usually Monday unless it is a public holiday).

European, Asian, African and Southern Hemisphere orders made on Friday after 12pm London local time will be posted on the next working day (usually Monday unless it is a public holiday).

Couriers and Delivery Companies

Ruroc uses a mix of UPS, DHL, USPS and Royal Mail to dispatch our goods worldwide.

You will be able to select which delivery service you require or would like at checkout.

Ruroc reserves the right to change your selection if there are reasons preventing the original requested service from delivering. Refunds will be due if the service used is typically cheaper than the service you originally selected.

Shipping and Delivery Costs

All costs are displayed live on the site in the checkout area. Add your required items to basket and enter your address details to get an accurate quote.

For a rough guide - UK helmet shipping ranges from £4 to £7. German/French Shipping €12 to €25. USA - $19.99. Canada - c$32.99.

The above prices are only to be used as a rough guide to save you time whist pricing up your basket. The actual prices may be lower or higher when you provide your full address.

Shipping and Delivery Speeds

Delivery speeds vary from country to country but you will be able to select the speed and price that suits you best at checkout.

Next day services up to 5 day services are available in different countries with different couriers.

Add your gear to the basket and proceed to checkout for accurate and up to date information regarding shipping times.

Christmas Delivery - UK and E.U. (Continental Europe - including Switzerland)

Christmas Delivery is guaranteed on orders of any in stock products purchased before 12pm London local time on Tuesday 19th December.

Please select the Next Day Delivery service in order to guarantee delivery by Friday 22nd December.

There may still be unforeseen circumstances such as poor weather conditions or Christmas customs delays and these are not deemed as reasonable reasons to request a refund on any or all of the costs of Next Day Delivery.

If the error is the fault of Ruroc in anyway for example, if Ruroc are late to dispatch the helmet, then Ruroc will refund the shipping in full and apply a discount to your order by way of apology!

Switzerland - Please factor possible customs clearance times. These are usually handled on delivery and are unlikely to cause delays but if you have had bad experiences with Swiss customs in the past please prepare to order a day earlier (Mon 18th Dec) in order to guarantee Christmas delivery.

Christmas Delivery - USA + Canada 

Christmas Delivery is guaranteed on orders of any in stock products purchased before 12pm Utah local time on Tuesday 19th December.

Please select the Next Day Delivery service available on our website in order to guarantee delivery on or before Friday 22nd December. 

CANADIANS - Please factor possible customs clearance times in Canada. These are usually handled on delivery and are unlikely to cause delays but if you have had bad experiences with customs in the past please prepare to order a day earlier (Monday 18th Dec) in order to guarantee Christmas delivery.

There may still be unforeseen circumstances such as poor weather conditions or Christmas customs delays and these are not deemed as reasonable reasons to request a refund on any or all of the costs of Next Day Delivery.

If the error is the fault of Ruroc in anyway for example, if Ruroc are late to dispatch the helmet, then Ruroc will refund the shipping in full and apply a discount to your order by way of apology!

Christmas Delivery - Sweden, Denmark, Norway and Finland

Christmas Delivery is guaranteed on orders of any in stock products purchased before 12pm London local time on Tuesday 19th December.

Please select the Next Day Delivery service in order to guarantee delivery on or before Friday 22nd December. Please factor possible customs clearance times. These are usually handled on delivery and are unlikely to cause delays but if you have had bad experiences with customs in the past please prepare to order a day earlier (Mon 18th Dec) in order to guarantee Christmas delivery.

There may still be unforeseen circumstances such as poor weather conditions or Christmas customs delays and these are not deemed as reasonable reasons to request a refund on any or all of the costs of Next Day Delivery.

If the error is the fault of Ruroc in anyway for example, if Ruroc are late to dispatch the helmet, then Ruroc will refund the shipping in full and apply a discount to your order by way of apology!

Christmas Delivery - Asia, Africa, Australia and New Zealand

Christmas Delivery is guaranteed on orders of any in stock products purchased before 12pm London local time on Tuesday 19th December.

Please select the fastest delivery service available on our website in order to guarantee delivery on or before Friday 22nd December. 

Please factor possible customs clearance times. These are usually handled on delivery and are unlikely to cause delays but if you have had bad experiences with customs in the past please prepare to order a day earlier (Monday 18th Dec) in order to guarantee Christmas delivery.

There may still be unforeseen circumstances such as poor weather conditions or Christmas customs delays and these are not deemed as reasonable reasons to request a refund on any or all of the costs of Next Day Delivery.

If the error is the fault of Ruroc in anyway for example, if Ruroc are late to dispatch the helmet, then Ruroc will refund the shipping in full and apply a discount to your order by way of apology!

Christmas Delivery - South America

Christmas Delivery is guaranteed on orders of any in stock products purchased before 12pm London local time on Tuesday 19th December.

Please select the fastest possible delivery service available on our website in order to guarantee delivery on or before Friday 22nd December. 

Please factor possible customs clearance times in your country. These are usually handled on delivery and are unlikely to cause delays but if you have had bad experiences with customs in the past please prepare to order a day earlier (Monday 18th Dec) in order to guarantee Christmas delivery.

There may still be unforeseen circumstances such as poor weather conditions or Christmas customs delays and these are not deemed as reasonable reasons to request a refund on any or all of the costs of Next Day Delivery.

If the error is the fault of Ruroc in anyway for example, if Ruroc are late to dispatch the helmet, then Ruroc will refund the shipping in full and apply a discount to your order by way of apology!